Remote Monitoring Support Center

Trouble-Shooting, Technical Questions, and Problem Resolution

Our Remote Monitoring Support Center can answer your technical question about any of our remote monitoring systems and help you solve installation issues. If you help with any of our products, Contact us by Phone, Fax or email

• Frequently Asked Questions
• Manuals and Other Documents
• Repairs
• Reference Materials
• FAQs about Terminal Emulators

 

 

 

Repairs

If you need to send a monitoring system or accessory to us for repair or recycling, you will need an RMA (return materials authorization). Packages received without an RMA may be returned.

To receive an RMA, send an email to repair@globalmonitoring.com with the following information:

• Name and shipping address
• Product name or model number and serial number (if available).
• Approximate age of the item
• A description of what needs to be done.

We will email you in return an RMA form and printed instructions for shipping the item to us. If we anticipate that there will be a charge for the work to be done, we will say so and include a 'not-to-exceed cost quotation.

Data Sheets Manuals & Support Documents

Manuals and other support documents are available at our online store in both downloaded and printed formats. Downloaded documents are free of charge!

Data Sheets

• GMU8100
• Messenger 570
• m2mLIVE

Applications

Manuals

• Messenger 8100 Series Owners Manual
• Using HyperTerminal
• Ultrasonic Level Sensor Users Manual

FAQ's about Terminal Emulators

• Where can I get a Terminal Emulator?
• Can you step me through the operation of HyperTerminal?

 

FAQs about Wireless Remote Monitoring

• What is the coverage area of your wireless monitoring systems?

 

Email Address